Starry Night Cafe, located between Middlebury and Burlington, is looking for a reliable and dedicated individual to add to our team as the Front of House Manager! This position is responsible for managing the daily operations of our restaurant, including opening and closing the restaurant, handling reservations, and overseeing the FOH staff. This is an excellent career opportunity for someone with a passion for food and customer service, with continued career development and growth opportunities. If you enjoy working on a team while getting to be creative on the job, then we'd love to hear from you!
We believe in work-life balance and strive to create a working environment that promotes growth and positivity.
Position Specifics:
Title: Front of House Manager
Reports to: General Manager
Starting salary: $55,000
Schedule: Full-Time, Wednesday - Sunday (we do our last seating at 8pm so no super late nights!)
Benefits Include: Up to $6150 a year in health insurance reimbursement, paid vacation, paid sick leave, quality staff meal provided everyday, positive working environment!
Daily Responsibilities Include:
o Ensuring immaculate customer service
o Over-seeing FOH staff and operations
o Handling voicemails and reservation inquiries
o Setting up the dining room and arranging / laying out tables
o Handling customer inquiries, complaints, & special requests
o Coordinating dining room service
-Assist in hiring, training and scheduling FOH staff members
-Assist where needed during the shift whether that be at the host station, bussing tables, running food, taking food and
beverage orders
o Collaborate with General Manager and kitchen staff to ensure smooth communication and coordination with FOH and BOH
Our ideal candidate will have:
-1-2 years previous management experience preferred
-3-5 years previous restaurant experience required
-Positive attitude
-Passionate about local food
-Ability to multitask and work well under pressure
-Leadership and decision-making skills
-Organizational and planning skills
-Professional and proficient customer service
-Work nights and weekends
This position offers a dynamic work environment where you can showcase your hospitality expertise while leading a team to provide exceptional dining experiences. Although previous experience in a leadership role is desired, we are definitely willing to train the right fit for our wonderful restaurant.
